Delivery, Returns & Refunds policy
Order Fulfillment:
At Seed Park, we understand the importance of the timely and reliable delivery of our products. That's why we have designed a sophisticated distribution management system to fulfill your online orders supported by the most advanced and fastest logistics providers. We take pride in our products, and we want to ensure that they are delivered to our customers safely and with utmost care. Our team of logistics experts carefully pack and ship all products to ensure they reach our customers in perfect condition to be of the highest quality. Thank you for choosing Seed Park for your Seed needs.
All the orders are delivered under 96 Hours?
At Seed Park, we understand the importance of the timely delivery of our products to our customers, especially our hardworking farmers. That's why we have partnered with reliable top performing third-party logistics providers to manage our complete forward logistics operations.
We strive to fulfill most orders within 96 hours to ensure that our customers receive their products in a timely manner. However, there may be unforeseen circumstances or non-serviceable pin codes that could cause a delay in delivery. In such cases, we keep our customers informed in real-time and follow up frequently to ensure that their orders are delivered as soon as possible.
We take pride in our commitment to providing our customers with the best possible experience, and we work tirelessly to ensure that every order is fulfilled with the utmost care and attention to detail. Thank you for choosing Seed Park for your hybrid seed needs.
Thank you for choosing Seed Park for all your seed needs. We are committed to providing you with the best possible service and support. Please read our delivery, refund, and return policy carefully to understand our processes.
Order Cancellation:
You have the option to cancel your order within 3 hours of placing it, without any specific reason. You can initiate the order cancellation request via the Customer Support button available in the Mobile App.
Please note that Seed Park takes a lead time of 3 hours to process your order for forwarding it to the fulfillment team. If the ordered product is not available in stock and couldn't be delivered due to Seed Park's logistical issues, we will automatically cancel the order and issue a full refund along with an amazing incentive. In cases where our courier partners are unable to deliver to unserviceable pin codes, we may cancel the order and issue a refund to the original payment source, which may take 2 to 3 working days to reflect in your source account.
If you fail to cancel your order within the 3-hour timeline, it means that the product is booked for further fulfillment, and we cannot cancel it upon request. We request you to kindly cancel the order within the 3-hour time frame by contacting our support team. In case you don't receive any reply from the support team after requesting cancellation within the stipulated time, please note that your request is considered, and a full refund will be issued within 2 to 3 working days to your source account.
Return Policy:
At Seed Park, we take utmost care in packaging and shipping our products. However, in rare cases, unforeseen circumstances may cause damage to the package during shipping. In such instances, we accept returns only if there is visible damage, such as a broken seal or spillage of seeds, to the packet once the order is shipped.
We request customers to carefully inspect the package before accepting delivery from our courier partner. If there is any damage to the package, customers have the right to reject the delivery and inform us via the Customer Support option in the Mobile App within 24 hours, providing clear photographs or video evidence of the damage.
Our dedicated team will handle your request as soon as possible and will further investigate to verify the authenticity of the situation. Once confirmed, our team will initiate a product return request from your delivered home address. Once the return has been processed, we will issue a refund to the original payment source. Please note that it may take 2 to 3 working days for the refund to reflect in your bank account.
In cases where our courier partners are unable to deliver to unserviceable pin codes, we may cancel the order and issue a refund to the original payment source, which may take 2 to 3 working days to reflect in your bank account.
Refund Policy:
If you cancel your order within 3 hours of placing it by contacting the customer support team, you will receive a full refund to your source account within 2 to 3 working days.
If we cancel the order due to the unavailability of stock, a full refund will be issued to your source account within 2 to 3 working days. In this situation, you will also receive an incentive in Seed Park coins.
In cases where our courier partners are unable to deliver to unserviceable pin codes, we may cancel the order and issue a refund to the original payment source, which may take 2 to 3 working days to reflect in your bank account.
Contact Us:
If you have any questions or concerns regarding our delivery, refund, and return policy, please don't hesitate to contact us by e-mail at team@seedpark.in or by calling +91 7449744919. We are always here to assist you.
Thank you for choosing Seed Park India Private Limited.
Delivery, Returns & Refunds policy
Order Fulfillment:
At Seed Park, we understand the importance of the timely and reliable delivery of our products. That's why we have designed a sophisticated distribution management system to fulfill your online orders supported by the most advanced and fastest logistics providers. We take pride in our products, and we want to ensure that they are delivered to our customers safely and with utmost care. Our team of logistics experts carefully pack and ship all products to ensure they reach our customers in perfect condition to be of the highest quality. Thank you for choosing Seed Park for your Seed needs.
All the orders are delivered under 96 Hours?
At Seed Park, we understand the importance of the timely delivery of our products to our customers, especially our hardworking farmers. That's why we have partnered with reliable top performing third-party logistics providers to manage our complete forward logistics operations.
We strive to fulfill most orders within 96 hours to ensure that our customers receive their products in a timely manner. However, there may be unforeseen circumstances or non-serviceable pin codes that could cause a delay in delivery. In such cases, we keep our customers informed in real-time and follow up frequently to ensure that their orders are delivered as soon as possible.
We take pride in our commitment to providing our customers with the best possible experience, and we work tirelessly to ensure that every order is fulfilled with the utmost care and attention to detail. Thank you for choosing Seed Park for your hybrid seed needs.
Thank you for choosing Seed Park for all your seed needs. We are committed to providing you with the best possible service and support. Please read our delivery, refund, and return policy carefully to understand our processes.
Order Cancellation:
You have the option to cancel your order within 3 hours of placing it, without any specific reason. You can initiate the order cancellation request via the Customer Support button available in the Mobile App.
Please note that Seed Park takes a lead time of 3 hours to process your order for forwarding it to the fulfillment team. If the ordered product is not available in stock and couldn't be delivered due to Seed Park's logistical issues, we will automatically cancel the order and issue a full refund along with an amazing incentive. In cases where our courier partners are unable to deliver to unserviceable pin codes, we may cancel the order and issue a refund to the original payment source, which may take 2 to 3 working days to reflect in your source account.
If you fail to cancel your order within the 3-hour timeline, it means that the product is booked for further fulfillment, and we cannot cancel it upon request. We request you to kindly cancel the order within the 3-hour time frame by contacting our support team. In case you don't receive any reply from the support team after requesting cancellation within the stipulated time, please note that your request is considered, and a full refund will be issued within 2 to 3 working days to your source account.
Return Policy:
At Seed Park, we take utmost care in packaging and shipping our products. However, in rare cases, unforeseen circumstances may cause damage to the package during shipping. In such instances, we accept returns only if there is visible damage, such as a broken seal or spillage of seeds, to the packet once the order is shipped.
We request customers to carefully inspect the package before accepting delivery from our courier partner. If there is any damage to the package, customers have the right to reject the delivery and inform us via the Customer Support option in the Mobile App within 24 hours, providing clear photographs or video evidence of the damage.
Our dedicated team will handle your request as soon as possible and will further investigate to verify the authenticity of the situation. Once confirmed, our team will initiate a product return request from your delivered home address. Once the return has been processed, we will issue a refund to the original payment source. Please note that it may take 2 to 3 working days for the refund to reflect in your bank account.
In cases where our courier partners are unable to deliver to unserviceable pin codes, we may cancel the order and issue a refund to the original payment source, which may take 2 to 3 working days to reflect in your bank account.
Refund Policy:
If you cancel your order within 3 hours of placing it by contacting the customer support team, you will receive a full refund to your source account within 2 to 3 working days.
If we cancel the order due to the unavailability of stock, a full refund will be issued to your source account within 2 to 3 working days. In this situation, you will also receive an incentive in Seed Park coins.
In cases where our courier partners are unable to deliver to unserviceable pin codes, we may cancel the order and issue a refund to the original payment source, which may take 2 to 3 working days to reflect in your bank account.
Contact Us:
If you have any questions or concerns regarding our delivery, refund, and return policy, please don't hesitate to contact us by e-mail at team@seedpark.in or by calling +91 7449744919. We are always here to assist you.
Thank you for choosing Seed Park.